Local Dairy – Customer Testimonial
January 23, 2019
Holland, Michigan… Spartan Parts, a new subsidiary of Fogg Filler Company, is focused on custom parts design and fabrication for your commercial filling equipment. Spartan Parts is specifically designed to look for ways to improve the efficiencies of an organization’s liquid and food packaging needs. Spartan Parts was not designed to assist existing Fogg machines. Instead, it was developed to support all non-Fogg upgrades and consumable parts in your facility. All Spartan Parts products are backed by the same expert engineering and experience you have grown to trust. A locally owned Dairy has recently expressed their satisfaction with Spartan Parts’ product and service.
A growing, family owned dairy received a filler bowl upgrade and brand-new valves from Spartan Parts. Originally, the customer looked to their OEM to get help with their bowl, but after poor customer service and lack of a solution, they were introduced to Spartan Parts. Shortly after getting in touch with a Spartan Parts representative, it became clear that they were the obvious choice to get the solution and service they were searching for. The customer had been experiencing issues with their filler bowl valves not being secure, and their fill levels for their products being too high. When the customer switched to filling primarily glass bottles to primarily plastic bottles, they noticed some overfilling that was creating a huge mess and resulting in too much product loss. Spartan Parts assured the customer that they would solve their problem with the filler bowl upgrade. Specifically, Spartan Parts transformed the bowl to insert the valves externally to ensure they are properly secured and also much easier to clean. The valves were specifically designed for consistent fill levels for plastic bottles. The dairy has been pleased with Spartan Parts’ service and transparency in the process and has stated that they look forward to continuing work with Spartan Parts.
Spartan Parts could be the right choice for your organization! They will work to have better lead times, exceptional customer service, and more cost-effective pricing than the OEMs that you are familiar with. They also have a clean, easy to use, website that will allow you to order items 24/7. Spartan Parts is willing to work with you to improve your replacement parts service, as well as upgrade your machinery for optimum performance. Please consult a Spartan Parts representative to discuss your individual needs by calling them at 616-377-7150 or visiting their website at www.spartanparts.com.